Terms of service

OVERVIEW

This website is operated by Precision Healthcare Limited, trading as Kwaiheartcare (“we”, “us”, “our”).

Throughout the site, the terms “we”, “us” and “our” refer to Precision Healthcare Limited. Kwaiheartcare offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink.

These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

Any new features or tools added to the current store shall also be subject to the Terms of Service. We reserve the right to update or change these Terms at any time by posting updates to our website. Your continued use of the website constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services to you.

 

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least 18 years old or the age of majority in your jurisdiction.

You may not use our products for any illegal or unauthorised purpose, nor may you violate any laws in your jurisdiction (including copyright laws).

You must not transmit any malicious code, viruses or harmful software.

A breach of these Terms may result in termination of your access to our Services.

 

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding payment information) may be transferred unencrypted and adapted to technical requirements of networks or devices. Payment information is always encrypted.

You agree not to reproduce, duplicate, copy, sell or exploit any part of the Service without our written permission.

 

SECTION 3 – ACCURACY OF INFORMATION

We do not guarantee that information on this site is accurate, complete or current. Content is provided for general information only and should not be relied upon without consulting more accurate sources.

We reserve the right to modify content at any time but have no obligation to update it.

 

SECTION 4 – MODIFICATIONS TO SERVICE AND PRICES

Prices are subject to change without notice.

We may modify or discontinue the Service at any time without liability.

 

SECTION 5 – PRODUCTS OR SERVICES

Products may be available exclusively online and may have limited quantities.

We make every effort to display products accurately but cannot guarantee colour accuracy on all devices.

We reserve the right to:

  • Limit sales by person, region or jurisdiction
  • Limit quantities
  • Discontinue products at any time

All products are subject to our Returns Policy.

 

SECTION 6 – BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel orders at our discretion.

You agree to provide accurate and up-to-date information for all purchases.

We may contact you using the details provided regarding your order.

 

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools “as is” without warranties or liability.

Use of such tools is at your own risk and subject to the third party’s terms.

 

SECTION 8 – THIRD-PARTY LINKS

Our site may include links to third-party websites.

We are not responsible for their content, policies or practices. You should review their terms before engaging with them.

 

SECTION 9 – USER COMMENTS AND SUBMISSIONS

If you submit content (e.g. reviews, feedback), you grant us the right to use, edit, and distribute it without restriction.

You agree not to submit unlawful, offensive, or infringing content.

You are solely responsible for any content you provide.

 

SECTION 10 – PERSONAL INFORMATION

Your submission of personal data is governed by our Privacy Policy.

 

SECTION 11 – ERRORS AND OMISSIONS

We reserve the right to correct errors, inaccuracies or omissions at any time without prior notice, including after an order has been submitted.

 

SECTION 12 – PROHIBITED USES

You may not use the site:

  • For unlawful purposes
  • To infringe intellectual property rights
  • To transmit harmful code
  • To collect personal data without consent
  • To engage in fraud, abuse, or harassment

We may terminate your access for violations.

 

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee uninterrupted or error-free service.

All products and services are provided “as is” without warranties, except where required by law.

To the fullest extent permitted by law, Precision Healthcare Limited shall not be liable for any indirect or consequential loss, including loss of profits, data or revenue.

Nothing in these Terms excludes liability where it would be unlawful to do so, including for death or personal injury caused by negligence.

 

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless Precision Healthcare Limited from any claim arising from your breach of these Terms or violation of any law or third-party rights.

 

SECTION 15 – SEVERABILITY

If any provision is found to be unlawful or unenforceable, the remaining provisions shall remain valid.

 

SECTION 16 – TERMINATION

These Terms remain in effect unless terminated by you or us.

We may terminate access if you breach these Terms.

 

SECTION 17 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and us and supersede all prior agreements.

 

SECTION 18 – GOVERNING LAW

These Terms are governed by the laws of England and Wales.

 

SECTION 19 – CHANGES TO TERMS

We may update these Terms at any time. Continued use of the site constitutes acceptance of changes.

 

SECTION 20 – CONTACT INFORMATION

If you have any questions about these Terms, please contact:

Precision Healthcare Limited
Precision House, Lamdin Road
Bury St Edmunds
Suffolk, IP32 6NU

Email:  info@kwaiheartcare.co.uk
Telephone: 01284 715292