Shipping policy

 

Delivery Rates & Information

Kwai offers United Kingdom delivery service. 

United Kingdom 

Next day signed for (Monday to Thursday when ordered by 2pm)  - £8.45

1-2 days service, trackable no signature - £3.95

2-3 day service, trackable no signature - Free 

If you wish to place an order and you do not reside in the United Kingdom please Contact us directly on info@kwaiheartcare.co.uk with you address and quantities so we can provide you with a cost for delivery.

Please be aware there may be taxes applied

How long will it take to arrive?

We aim to process all orders within 24 hours of receipt. Increased media coverage of heart health, public holidays, etc may occasionally lead to a small delay in processing your order. If you do not receive your order after 7 working days, please at info@kwaiheartcare.co.uk. Goods cannot be considered 'lost in transit' until 15 working days after date of dispatch.

How will it be delivered?

All orders for the UK will be delivered by Royal Mail or courier. Please be aware that the majority of the packages we dispatch will not fit through a standard letter box. All orders are sent in plain packaging to maintain privacy and confidentiality for you.

UK next day delivery is made by DPD and will require a signature. Only orders placed before 11:00am will qualify for next day service. Please note that the next day service is only available Monday to Thursday. For orders placed on a Friday, delivery will be Tuesday.

Channel Islands, Scottish Islands, Isle of Man, Scily Isles, 2 day service only available.

Saturday delivery options can be arranged but will incur additional costs. Please contact the care line for further information on this, Tel: 01284 715295.

Please note United Kingdom delivery rates apply to England, Northern Ireland, Scotland, Wales and all BFPO addresses only.